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Email Setup Guide

Setup guide for Digital Dreams customers to configure email software programs to send and receive email.

General Email Settings

Below are the general settings to configure your email software program. (Substitute "" for your own domain name.)

Type your email address:

Incoming Mail Server (POP3/IMAP):

Incoming Server Username Your Email Address

Incoming Server Port: 110 (POP3 without SSL)
995 (POP3 with SSL)
143 (IMAP without SSL)
993 (IMAP with SSL)

Outgoing Mail Server (SMTP):

Outgoing Server Username Your Email Address

Outgoing Server Authentication: Yes - Requires Password

Outgoing Server Port: 587 (SMTP without SSL)
465 (SMTP with SSL)

POP3 or IMAP ?

POP3 (Post Office Protocol version 3) is a method of retrieving emails from a mail server. Emails are stored on the mail server until they are downloaded to your computer or device using an email software program or email client. Once the emails have been downloaded, they are removed from the mail server. This is the best option for most people. Some email programs do let you keep recent emails on the mail server which is handy if you want to view those emails using a mobile device after you have downloaded them to your computer.

IMAP (Internet Message Access Protocol) is a more advanced method of accessing emails on a mail server. Using this method, you are able to keep your emails stored on the server and you simply view them from your email software program. This means that you can synchronise all your emails between multiple computers or devices. You do need to manage your emails carefully and regularly do a clean up or archive old emails to ensure that your email account does not go over any disk quota that you have.

Choose POP3 if you only have one computer or device, or if you are not sure of which method to use.

What is SSL ?

SSL (Secure Sockets Layer) is a security protocol to encrypt certain communications via the Internet. Your communication to and from our mail servers can be encrypted using SSL. This only secures your connection to our mail servers though and the connection on the "other end" may not be secure or encrypted. (It is also not secure if it travels over an unsecured part of the Internet.) Using SSL is a good way to increase security, however it is not a guarantee that your emails are secure. Contact us to add this feature to your account if you don't already have this enabled.

Click here for more information about SSL certificates.


If you are away from your computer and want to check your email remotely, you can do so by using the webmail service. This is available by visiting your website and adding "/webmail" to the end of the address. (eg.

Please be careful when logging in and ensure that you trust the computer that you are using. WARNING: Never log in to your email from a public computer such as at an Internet cafe or library as it may contain malware (malicious software).


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